If a staff member of the organization is concerned about the decisions of the chief executive officer (executive director), the elected chair of the board is available to discuss those concerns without fear of retaliation or retribution. The board chair may appoint a personnel committee for this purpose.

Staff members must respect the lines of authority and not approach other persons about a concern.

There shall be no retribution for a staff member who reports a situation through the proper channels. The proper authorities must respond in a timely manner to the complaint.

Definition: One who reveals wrongdoing within an organization to the public or to those in positions of authority.

Rationale: Anonymity and confidentiality are appropriate ways to approach this delicate issue. Some organizations use telephone “hot lines,” others use drop boxes where written material can be delivered.

Larger organizations will have a compliance officer or someone who serves as an “inspector general.” These are positions that are theoretically administration-neutral and who have the authority to investigate all types and kinds of complaints, even those involving leadership at the highest levels.